Terms and conditions 

Hotpot Master

Signature Hotpot Set

  • Signature Hotpot Set includes: (Soup base, raw hotpot ingredients, dipping sauces, drinks, and dessert)
  • Signature Hotpot Set menus are fixed. Exchange of food items is not available.
  • Add-on items from Ala Carte & Monthly Special Menu are welcome.
  • Hotpot Master ensures the freshness of our food; hence, all our items are packed in containers and thermal bags while in transit.
  • Optional rental of Hotpot equipment is at $10 per pcs for drop & go and delivery with setup service.
Self-collection & Delivery Option:

Self-collection is available from No.1 Enterprise Road, Singapore 629813.

Delivery charge for drop and go delivery $20

Delivery charge for Setup Service at $100 includes: Delivery, collection, setup display with a tablecloth, porcelain tableware, hotpot & equipment* and side stand. Each Table Setup dining duration is set at 2hrs for lunch and 3hrs for dinner. (Only available with minimum spending of $300 nett spending, excludes delivery charges.) *Hotpot & equipment rental applies.

  • Additional $10 surcharge for CBD, Sentosa, Jurong Island, and Changi District.
  • 1st Delivery starts at 11.00 am and the last delivery is at 8 pm.
  • Pre-payment can only be made by Paynow and payment needs to be made within 48hrs upon receiving the order confirmation email.
  • Prices stated are subjected to prevailing government taxes.
  • Hotpot Master reserves the right to change/ replace the food ingredients without any prior notice.
  • Ordering can be done through our website /or call us, at least 1 day in advance and subject to availability Example: For Saturday delivery, please place your order before 12noon on Friday.

Super Value / Herbal Drunken Chicken Hotpot Set / Gourmet Pot

  • Hotpot Set includes: (Raw hotpot ingredients, dipping sauce, complimentary top-up soup, and choice of up to 2 optional soup bases)
  • Hotpot Set menus are fixed. Exchange of food items is not available.
  • Add-on items from Ala Carte & Monthly Special Menu are welcome.
  • Hotpot Master ensures the freshness of our food; hence, all our items are packed in containers and thermal bags while in transit.
  • Optional rental of Hotpot equipment is at $10 per pcs for drop & go and delivery with setup service.
Self-collection & Delivery Option:

Self-collection is available from No.1 Enterprise Road, Singapore 629813.

Delivery charge for drop and go delivery $20

Delivery charge for Setup Service at $100 includes: Delivery, collection, setup display with a tablecloth, porcelain tableware, hotpot & equipment* and side stand. Each Table Setup dining duration is set at 2hrs for lunch and 3hrs for dinner. (Only available with minimum spending of $300 nett spending, excludes delivery charges.) *Hotpot & equipment rental applies.

  • Additional $10 surcharge for CBD, Sentosa, Jurong Island, and Changi District.
  • 1st Delivery starts at 11.00 am and the last delivery is at 8 pm.
  • Pre-payment can only be made by Paynow and payment needs to be made within 48hrs upon receiving the order confirmation email.
  • Prices stated are subjected to prevailing government taxes.
  • Super Value / Herbal Drunken Chicken HotPot Set is not redeemable using vouchers.
  • Hotpot Master reserves the right to change/ replace the food ingredients without any prior notice.
  • Ordering can be done through our website /or call us, at least 1 day in advance and subject to availability Example: For Saturday delivery, please place your order before 12noon on Friday.

Ala-Carte

  • Minimum order of $100 on food items is required at checkout.
  • Hotpot Master ensures the freshness of our food; hence, all our items are packed in containers and thermal bags while in transit.
  • Optional rental of Hotpot equipment is at $10 per pcs for drop & go and delivery with setup service.
Self-collection & Delivery Option:

Self-collection is available from No.1 Enterprise Road, Singapore 629813.

Delivery charge for drop and go delivery $20

Delivery charge for Setup Service at $100 includes: Delivery, collection, setup display with a tablecloth, porcelain tableware, hotpot & equipment* and side stand. Each Table Setup dining duration is set at 2hrs for lunch and 3hrs for dinner. (Only available with minimum spending of $300 nett spending, excludes delivery charges.) *Hotpot & equipment rental applies

  • Additional $10 surcharge for CBD, Sentosa, Jurong Island, and Changi District.
  • 1st Delivery starts at 11.00 am and the last delivery is at 8 pm.
  • Pre-payment can only be made by Paynow and payment needs to be made within 48hrs upon receiving the order confirmation email.
  • Prices stated are subjected to prevailing government taxes.
  • Super Value HotPot Set is not redeemable using vouchers.
  • Hotpot Master reserves the right to change/ replace the food ingredients without any prior notice.
  • Ordering can be done through our website /or call us, at least 1 day in advance and subject to availability Example: For Saturday delivery, please place your order before 12noon on Friday.